Process Excellence

News and Updates

Process Excellence Update

The Process Excellence program has been placed on temporary hiatus until early 2023. We apologize for any inconvenience this may cause, but appreciate your patience with us as we navigate through the next steps of the program.

Process Excellence Vlogs

Interviews, insights, and curated stories from the PE Team designed to inspire and guide you along your Process Excellence journey. Click the "playlist" button on the top-right corner of the video below to see past vlogs.

Newsletters and Articles

A collection of past newsletters and PE articles for the SoM audience

Bringing Your Idea Tracker to Life

So you’ve just deployed your idea tracker, now what do you do? In this month’s article, we give you some tips you and your team should consider as you integrate an idea tracker into your team’s work. Click to read more!

May/June 2021 Newsletter

Idea tracking has been a major focus of SoM teams this year and we've seen a lot of teams achieve great results by leveraging idea tracking platforms like Smartsheet or Miro. Come see what we've learned!

March/April 2021 Newsletter

We're sharing tips on how to make the most of your process mapping efforts and some insights from your peers on the value of process mapping.

January 2021 Newsletter

2021 has arrived! To start the year off right, the Process Excellence team wants to offer these 5 ways you can kickstart your 2021.

November/December 2020 Newsletter

So long 2020! As we head to winter closure, the Process Excellence team invites you to join us in expressing gratitude, showing appreciation, and giving recognition.

SoM Stories of Gratitude

In the face of challenging circumstances, expressions of gratitude have a big impact for both the giver and the recipient. Read stories of the difference gratitude has made for teams across SoM.

October 2020 Newsletter

In this edition, we're taking the "Boo" out of idea generation. Read more for some tips, tricks, and a new tool created to help teams across SoM to help teams generate and capture their ideas!

September 2020 Newsletter

Happy (fiscal) New Year! As we embark on a new year with new goals, Marcia would like to express her gratitude for your hard work. Read more to hear Marcia's message of gratitude and stay tuned for the "Ask Me Anything" episode of our monthly vlog.

August 2020 Newsletter

Beat the heat with a cool treat and take a quick break with our August newsletter! Hear from Kevin Moody, learn more about our new Virtual Improvement Event, and see how a "Journey Mindset" can drive results for you and your team!


July 2020 Newsletter

It's officially summer, and The Process Excellence Newsletter is here with learning resources, a team update, and an interview with CFO Sam Zelch!


June 2020 Newsletter

With fiscal year-end just around the corner, many of you have started to think about creating goals for FY21. Process Excellence is here to help with a new goal framework and online course!


May 2020 Newsletter

As we continue Shelter In Place, remote work and a dynamic Covid-19 situation, we've all had to find our inner superhero. Process Excellence's May newsletter is designed to help you find new ways to save the day.


April 2020 Newsletter

In this edition, learn 3 simple ways Lean can help your team stay through the Covid 19 crisis and access additional Lean resources (including Miro board video tutorials


What Inspires Sam? You Do!

(World peace… and process improvements)

Past Newsletters and Articles